{"id":2229,"date":"2020-08-23T10:18:55","date_gmt":"2020-08-23T10:18:55","guid":{"rendered":"https:\/\/www.cinqueamici.com\/returns-exchange\/"},"modified":"2023-10-02T13:29:30","modified_gmt":"2023-10-02T13:29:30","slug":"politica-de-returnare-si-schimb","status":"publish","type":"page","link":"https:\/\/www.cinqueamici.com\/ro\/politica-de-returnare-si-schimb\/","title":{"rendered":"Politica de returnare \u015fi schimb"},"content":{"rendered":"
\n

Dac\u0103 produsul dvs. Cinque Amici nu corespunde a\u0219tept\u0103rilor, trebuie s\u0103 solicita\u021bi un schimb sau returnare \u00een termen de 14 zile de la primirea comenzii.<\/p>\n

Produsul (produsele) solicitat(e) pentru returnare sau schimb trebuie s\u0103 fie \u00eentr-o stare nefolosit\u0103, cu ambalajul original \u0219i toate etichetele ata\u0219ate. Ne rezerv\u0103m dreptul de a refuza orice produs(e) care par a fi fost purtate.<\/p>\n

Costul de transport pentru returnarea produsului(e) la Cinque Amici \u00een vederea schimbului sau ramburs\u0103rii nu este acoperit sau rambursat de c\u0103tre noi. Dac\u0103 solicita\u021bi un schimb, vom aranja s\u0103 v\u0103 trimitem noul produs f\u0103r\u0103 costuri suplimentare.<\/p>\n

NOT\u0102: Produsele aflate \u00een promo\u021bie nu pot fi returnate; acestea sunt eligibile doar pentru schimb sau credit de magazin.<\/p>\n

Dac\u0103 a\u021bi \u00eendeplinit cerin\u021bele de mai sus, v\u0103 rug\u0103m s\u0103 ne trimite\u021bi un e-mail la info@cinqueamici.com<\/a><\/p>\n

V\u0103 rug\u0103m s\u0103 returna\u021bi produsele la adresa: <\/strong><\/p>\n

CINQUE AMICI LEATHER
\nStr. Principala nr. 140A, 547367 Corunca, Rom\u00e2nia.<\/p>\n

V\u0103 recomand\u0103m s\u0103 utiliza\u021bi un serviciu po\u0219tal \u00eenregistrat pentru a returna produsele \u0219i s\u0103 p\u0103stra\u021bi \u00eenregistrarea detaliilor de urm\u0103rire. Cinque Amici nu este responsabil pentru pierderea produselor returnate.<\/p>\n

PROCESAREA RAMBURS\u0102RII DUMNEAVOASTR\u0102<\/h4>\n

Dup\u0103 ce primim returul dumneavoastr\u0103, v\u0103 rug\u0103m s\u0103 acorda\u021bi 3-5 zile lucr\u0103toare pentru procesarea ramburs\u0103rii. V\u0103 vom trimite un e-mail c\u00e2nd echipa noastr\u0103 va finaliza procesarea ramburs\u0103rii. Ramburs\u0103rile prin PayPal \u0219i card de credit pot dura p\u00e2n\u0103 la 14 zile lucr\u0103toare pentru a se reg\u0103si \u00een contul dumneavoastr\u0103. Rambursarea dumneavoastr\u0103 poate fi creditat\u0103 doar \u00eenapoi pe forma original\u0103 de plat\u0103.<\/p>\n

PROCESAREA SCHIMBULUI DUMNEAVOASTR\u0102<\/h4>\n

Dup\u0103 ce primim returnarea dumneavoastr\u0103, v\u0103 rug\u0103m s\u0103 acorda\u021bi 3-5 zile lucr\u0103toare pentru procesarea schimbului. V\u0103 vom trimite un e-mail atunci c\u00e2nd echipa noastr\u0103 va expedia schimbul dumneavoastr\u0103, astfel \u00eenc\u00e2t s\u0103 \u0219ti\u021bi c\u0103 este \u00een drum spre dumneavoastr\u0103.<\/p>\n

DAC\u0102 COMANDA DUMNEAVOASTR\u0102 SOSE\u0218TE DETERIORAT\u0102 SAU CU DEFECTE<\/h4>\n

Sper\u0103m ca acest lucru s\u0103 nu se \u00eent\u00e2mple niciodat\u0103, cu toate acestea, \u00een cazul \u00een care primi\u021bi produse deteriorate sau observa\u021bi un defect de fabrica\u021bie, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi imediat la adresa info@cinqueamici.com<\/a>, astfel \u00eenc\u00e2t s\u0103 putem ajuta la rezolvarea problemei c\u00e2t mai rapid posibil.<\/p>\n

ANULAREA SAU MODIFICAREA COMENZILOR<\/h4>\n

Comenzile nu pot fi modificate sau anulate dup\u0103 ce au fost procesate \u0219i expediate. Dac\u0103 dori\u021bi s\u0103 renun\u021ba\u021bi la achizi\u021bia dumneavoastr\u0103 dup\u0103 expedierea comenzii, va trebui s\u0103 solicita\u021bi returnarea \u0219i s\u0103 trimite\u021bi articolele nedorite \u00eenapoi dup\u0103 primire.<\/p>\n

Cinque Amici nu va fi responsabil\u0103 pentru rambursarea costurilor de transport cauzate de anularea comenzilor sau de furnizarea incorect\u0103 a detaliilor de expediere atunci c\u00e2nd plasa\u021bi comanda dumneavoastr\u0103. V\u0103 rug\u0103m s\u0103 verifica\u021bi cu aten\u021bie toate detaliile de expediere \u00eenainte de a plasa comanda.<\/p>\n<\/div><\/div><\/div>

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